Computers are a fundamental tool for performing administrative functions in the Church. They process financial reports and membership reports, and they enable Church functionality. In addition to administrative functions, meetinghouse computers have also become increasingly important for family history, self-reliance, Member and Leader Services (MLS), and Leader and Clerk Resources (LCR) work.
A technology specialist (TS) does not have access to the programs on the clerk computers, such as MLS and LCR; the TS is only responsible for setting up, managing, and maintaining these computers as directed by Church policy. Clerks, or others who have responsibility for these administrative functions, can get training for these tools under “Tools on ChurchofJesusChrist.org” and “Record Keeping” at MHTech.ChurchofJesusChrist.org.
Clerk computers use Windows 10 Pro and a provisioning tool that enables the TS to download Church-provided software and configure clerk computers.
If the meetinghouse has a broadband internet connection, it is your role to ensure that the clerk computer is left on for four to five hours a week so that it can receive Windows and antivirus updates and so that Church headquarters can perform any other management tasks.
TS RESPONSIBILITIES
Set Up and Configure Clerk Computers
Maintain and Replace Clerk Computers
- Determine if a computer should be retired
- Request replacement of monitors and printers with the physical facilities representative (PFR)
- Perform a system health check
- Request repairs and support from facilities management groups (FMGs)
- Erase hard drives (when retiring computers)
Troubleshoot Clerk Computers
FMG TASKS
- Purchase new or replacement computers and peripheral devices
- Create an inventory of computer systems with their purchase and installation dates
- Rotate computer systems on a regular five-year cycle
- Properly retire and dispose of computers
- Repair computers after warranty expiration