Deseret Trust Privacy Notice (Updated 2023-04-28)

 

Facts:

 

WHAT DOES DESERET TRUST COMPANY DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

At Deseret Trust, we respect the privacy of our members. We recognize the importance of maintaining the confidentiality of your personal information. This notice describes how we treat your personal information as defined under federal and state law. 

What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Name, Address, Birthdate, Social Security number and income

  • account balances and payment history

  • credit history and credit scores

When you are no longer an active customer, we will not share your information except as permitted or required by law.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Deseret Trust Company chooses to share; and whether you can limit this sharing.

For residents of California, please see the CCPA notice at the end of this policy.

 

To limit our sharing

To limit sharing as described above please call us at 1-800-746-8250 or email us at Feedback@deserettrust.com.

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call 1-800-746-8250 or go to https://www.deserettrust.com.

Who we are

Who is providing this notice?

Deseret Trust Company and affiliated entities as described below in the Deseret Trust Company Affiliates section below.

What we do

How does Deseret Trust Company protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We continue to review and modify our security controls to deal with changes in products, services, and technology.

How does Deseret Trust Company collect my personal information?

We collect your personal information, for example, when you

  • open an account;

  • visit our website;

  • deposit money (with your credit card or direct payment); or

  • seek financial or investment advice

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit information sharing as follows:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness;

  • affiliates from using your information to market to you; and

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account—unless you tell us otherwise.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates are listed under Deseret Trust Company Affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Deseret Trust does not share with nonaffiliates so they can market to you.

Joint marketing 

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Deseret Trust does not jointly market with nonaffiliates.

Other Important Information

Depending on where you live, you may have additional privacy protections under state law. Deseret Trust Company will comply with applicable state laws regarding sharing nonpublic personal information.

Notice regarding children: This Site is not intended for use by individuals under 18 years of age. We do not intentionally collect information from minors. If you are the parent or legal guardian of an individual under the age of 18 and believe they have disclosed personal information to us, please call us at 1-800-746-8250.

Notice to individuals outside the United States: This website is intended for use by individuals in the United States only. If you are accessing our website from a location outside the United States, all information you provide on our Site will be transferred out of your resident country into the United States. By providing personally identifiable information to us, you explicitly consent to the transfer of your information to the United States and will be bound by United States law, this Notice, and the Deseret Trust Company Client Privacy Notice.

 

California Law

WHAT IS PERSONAL INFORMATION?

Personal Information. Under the CCPA/CPRA your “Personal Information” includes the following data that identifies, relates to or may be associated with you:

  • Demographic information (i.e., name, address, email),

  • A unique identifier, such as an IP address,

  • Account or Social Security Number,

  • Driver’s license or passport,

  • Personal property records,

  • Card numbers,

  • Access codes (PINs & passwords)

  • Online activity,

  • Biometric, geolocation, employment and education data,

  • Browsing and search history, and

  • Information concerning a consumer’s interaction with a website.

  • Personal information also includes information that is identifiable to your household

WHAT PERSONAL INFORMATION IS NOT COVERED?

Under California Law, some Personal Information is not covered. Personal Information that is not covered under this policy is:

  • Publicly available information from government records.

  • Deidentified or aggregated consumer information.

  • Information excluded from the CCPA's scope, like: personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

DESERET TRUST COLLECTION OF MEMBER PERSONAL INFORMATION

Categories of Personal Information We Collect

Your personal information that we collect may include:

  • Personal identifier information: name, email address, social security number, driver’s license number, birthday, and personal information like marital status, race, gender, and national origin.

  • Account & transaction information: account number, card number, account information, transaction information, and credit information and required consents, opt-in & opt-out requests.

How We Collect Personal Information

We collect the categories of personal information listed above when:

  • You provide it directly to us;

  • Inferred references or through public means;

  • From third parties; and

  • Automated means.

DESERET TRUST USE & SHARING OF MEMBER PERSONAL INFORMATION

How We May Use Personal Information

We may use each category of personal information we collect for the following purposes:

  • To verify the identity of the person conducting the account transaction or inquiry with us or our service providers;

  • To fulfill account or service requests that you initiate;

  • To comply with any legal or regulatory request;

  • To prevent fraud or meet legal requirements;

  • And for any other legal purpose.

We have never sold and we will not sell any of your personal information to anyone.

How We May Share Member Personal Information

We may share your personal identifiable information with 1) our thirdparty service providers and payment processor to facilitate your services or transactions, 2) other financial companies with whom we have a joint marketing agreement, and 3) Affiliates of the Church.

YOUR RIGHTS TO PROTECT YOUR PERSONAL INFORMATION

Right to Request Access to Your Personal Information

You have a right to access your personal information that we have collected. Upon your request by, email or phone (as found in our contact section) and after we verify your identify, we will disclose any of the following information requested:

  • The categories of personal information collected;

  • The sources from which personal information was collected;

  • Our purpose for collecting the information;

  • The categories of third parties with whom we share personal information; and

  • The specific pieces of your personal information we have collected.

Right to Request Your Personal Information Be Deleted

You have the right to request that we delete personal information about you that we have collected. Upon your verifiable request by email or toll free phone, we may delete your personal information and direct our service providers to delete your personal information from its records unless we or the service provider needs the personal information. The following are the exceptions in order to maintain and service your account and cannot delete the information:

  • To process your transactions for which the personal information was collected;

  • To provide the account or service requested;

  • To detect security incidents; protect against fraudulent, or illegal activity;

  • To identify and correct any systems errors;

  • To comply with the California Electronic Communications Privacy Act;

  • To operate the systems and applications to maintain your accounts and services;

  • To comply with the GLBA requirements;

  • To comply with a legal obligation or in a lawful manner compatible with the context in which you provided the information.

Right to Opt Out of the Sale of Your Personal Information

Deseret Trust does not sell any member personal information to any third party.

Right to Equal Services & Pricing

You have the right to receive equal service and pricing from us even if you choose to exercise any of your privacy rights. We will not discriminate against you for exercising any of the consumer’s rights, including:

  • denying accounts or services to you;

  • charging different prices or rates for accounts or services or imposing penalties;

  • providing a different level or quality of accounts or services to you or suggesting that you will receive a different price or rate for accounts or services or a different level or quality of accounts or services.

How to Submit Requests to or Contact Us for More Information.

You may submit your requests to Deseret Trust as follows:

Email : Feedback@deserettrust.com

Toll Free Number: Call 1-800-746-8250

You may designate an authorized agent to submit requests on your behalf by providing us with your written authorization of the agent and nature of your request.

We will verify your request by using our current authentication practices including matching the identity information you provide with your request with your personal information we maintain on file.

Additional Online Privacy Protections

Use of Cookies. Deseret Trust uses cookies when you visit our website. These cookies are essential for enabling user movement around our website and providing access to features such as your member-only resources, online banking, and other secure areas of the website. These cookies do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet and we do not track or sell this data. This category of cookies cannot be disabled.

California Do Not Track Disclosures. Certain web browsers offer a “Do Not Track” (DNT) option that permits users to select a preference not to have information about web browsing activities monitored and collected. The website will not honor DNT signals from you.

 

Our Privacy Policy is posted on our website at https://www.deserettrust.com

  • You can reach us: Toll-free at Call 1-800-746-8250

Privacy Policy Changes. We reserve the right to amend this Privacy Policy at our discretion and at anytime. We will post our amended Privacy Policy on our website or otherwise notify you as required by law.

Deseret Trust Company Affiliates

Deseret Trust Company is affiliated with The Church of Jesus Christ of Latter-day Saints, a Utah corporation sole, the Corporation of the Bishop of the Westwood Ward of The Church of Jesus Christ of Latter- day Saints, and other affiliated entities of The Church of Jesus Christ of Latter-day Saints. For additional privacy information, please see the applicable Privacy Notice at PrivacyNotice.ChurchofJesusChrist.org.

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