We all have a great work to accomplish.
The key to getting this work done is
through excellent communication.
This is especially important when
working with individuals with disabilities. Here are a few tips of
etiquette to optimize communication and help everyone feel part of the team.
In general, there are a few things to
keep in mind regarding individuals with a disability. First, do not assume they
need help. Before you help them,
ask the individual if they
would like assistance.
Avoid touching any personal equipment
they may be using without first asking.
There is no need to shout or over enunciate your words to
individuals with disabilities,
even if they are hard of hearing.
Speak directly to them.
Include these individuals
and talk to them as you would respect any person
of their given age.
Specifically, if you are talking to
someone that is deaf or hard of hearing,
remember to keep your face
directed towards them so they can more easily read your facial
expressions and lips as needed.
They may have an interpreter
to help communicate, but avoid talking to the interpreter.
Talk directly to the individual.
Again, you do not need to
shout or over enunciate. And if you must get their attention, use a simple wave or slight
tap on the shoulder.
Remember to turn on closed captioning
in virtual meetings and if necessary arrange to have
an interpreter available.
When talking to someone who is blind
or has a visual impairment,
make sure to include the individual
in conversations and speak directly to them.
If you leave or join a conversation,
be sure to speak up and let them know.
If it looks like they might need some assistance, remember to always ask them
before touching them or their cane.
They may also have a service
dog to help guide them,
but service dogs are not pets, so always ask before petting or
speaking to their service dog.
In summary, we all appreciate good
communication. When working or interacting with individuals
with disabilities, talk to them, communicate, and
don’t make assumptions.
Every single one of us has
great value to offer, and when we can work together
with understanding, communication, and inclusiveness,
we can accomplish great things.