How can I better understand what to avoid saying or doing?

Communicate empathy (and continue to do so). Pray for guidance on what to say. Comforting someone can be intimidating, but it is most often better to reach out and say something than to say nothing. It’s important that people who are working through mental health challenges know you care and want to support them.

Be sensitive. Some well-intended statements may not be perceived as empathetic to those who are working through mental health challenges. The following examples may be more hurtful than helpful:

• “It’s part of God’s plan.”

• “At least …” (“At least it is not a more serious condition,” “At least you still have your family,” “At least you have friends to support you.”)

• “I had a similar experience.”

• “Serve more.”

• “Things will get better with time.”

• “You should …” or “You will …”

• “Just go to the temple and pray about it.”

• “Just changing your attitude will help.”

• “Just focus on the positive.”

• “Happiness is a choice.”