Self-Reliance Resources
5: Keeping Customers


“Keeping Customers,” Starting and Growing My Business for Self-Reliance (2017)

“Keeping Customers”

A woman in a cafe

5

Keeping Customers

“My Foundation” Principle

  • Use Time Wisely

Business Principles, Skills, and Habits

  1. Building Customer Loyalty

  2. Engaging My Customers

  3. Listening to My Customers

  4. Adjusting to Market Change

  5. Creating a Positive Customer Experience