3.2 Emergency Response Team

At every location, managers and supervisors should organize an emergency response team (ERT) and provide training. Prompt response by the ERT can save lives, minimize property damage, and prevent interruptions to critical business functions. One individual should be designated as the person in charge or incident commander and have a designated backup. He or she should be given the responsibility and authority to take appropriate action during an emergency.

The ERT members carry out specific responsibilities before, during, and after an emergency and should be trained and prepared for the disasters or emergencies that are most likely to occur. They should be assigned to the following positions, if applicable:

• ERT leader.

• Floor or area searchers should be familiar with all primary and alternate exits, as well as any alarm systems for the building. They conduct a search of all restrooms and other designated areas, informing the building occupants and visitors that an emergency exists. They help locate and evacuate people with disabilities. They also perform other duties assigned by the ERT leader.

• Notifier contacts local fire department.

• Maintenance personnel, such as plumbers, mechanics, electricians, and so forth, assist with any repairs.

• First-aid and triage team.

• Salvage squad helps protect or recover furnishings and equipment from further damage.

• Security.

• Sprinkler control-valve operator (if the location is equipped with a fire suppression system).

• Fire pump operator (if the location is equipped with an auxiliary fire pump).

The size and organization of an ERT will depend on the needs at each location. At all times, regular and alternate members who are assigned and trained for each position on the ERT should be present. Emergency response procedures should be discussed regularly in employee meetings.